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Return Policy

Return Information

In order to give you the best shopping experience, we have the Product Return Service. If the item(s) / merchandise the customer received does not satisfy or has quality issue, please feel free to contact dazzling2u.com and we will review your request.

We apologize for the inconvenience; dazzling2u.com will not accept returns on the following:

  • Certain personal item(s) / merchandise.
  • Item(s) / merchandise marked as “Final Sale”.
  • Item(s)/ merchandise has been opened / used.

Return Guidelines 

  • For all Returns, the customer must contact dazzling2u.com within 3 days upon receipt of shipment. We consider receipt of shipment based on USPS delivered date.
  • Returning item(s) / merchandise that do not have prior authorization will be rejected.
  • All returning item(s) / merchandise must be unused and in new condition with all of the original packaging and accessories. dazzling2u.com will need to receive and inspect the returning item(s) / merchandise before a refund is given.
  • A 20% restocking fee will apply for returns due to customer’s reason.
  • dazzling2u.com does not process exchanges. If the customer would like to purchase other items, please submit a new order for the desired replacement(s).
  • If the returning item(s) / merchandise does not meet the Return Policy criteria of (Unused, and in new condition with all of the original packaging and accessories), the customer will be given the option to have the returning item(s) / merchandise shipped back to him / her at their own expense and no refund will be given.

Return Shipping Cost 

  • If the return is due to the customer’s reason, such as the customer ordered incorrect item(s) / merchandise, or the customer wants to return for no apparent reason, the customer shall be responsible for the return shipping cost.
  • If the return is due to dazzling2u.com’s reason, such as we shipped the incorrect item(s) / merchandise or the item(s) / merchandise was damaged upon arrival, dazzling2u.com will be responsible for the return shipping cost.

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